Support

Our support pages give you in-depth information on how to make the most out of your audio processor. You can also find fun rehabilitation resources that can help improve your listening skills.

Getting an MRI?

Your radiologist can find all the information they’ll need here in our medical procedures guide.


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FAQs

Frequently Asked Questions

Find more information to everyday questions about our hearing devices.

When a part of the ear doesn’t work as well as it should, it becomes harder to hear—this is known as hearing loss. Hearing loss can have many different causes, and can range in degree from mild to profound. There are many treatments for hearing loss, including hearing aids and hearing implants. 

Learn more about the different types of hearing loss.

Hearing implant systems are designed to restore hearing to individuals who don’t receive sufficient benefit from hearing aids.

A hearing implant system is the combination of an internal implant and an external audio processor. There are different types of hearing implants—such as a cochlear implant, middle ear implant, or bone conduction implant—designed for different types of hearing loss.

Learn more about the different types of hearing implant systems.

Although both hearing aids and hearing implants are designed to improve an individual’s hearing, a hearing implant is fundamentally different from a hearing aid.

A hearing aid only amplifies sound from outside your ear, which may not be effective if you have more severe hearing loss.

A hearing implant brings the sound directly to the inside of your ear, which enables more effective transmission of sound signals. Hearing implants can help individuals who can’t benefit from hearing aids.

If you have moderate-to-profound hearing loss, you may be a candidate for a hearing implant. A hearing specialist will be able to tell you more about your specific circumstances. If you’d like to learn more about the right hearing solution for you, just get in touch using our contact form and we’ll put you in touch with a hearing specialist in your area.