Problem
Audio streaming does not start. Right and/or left connection symbols on the main button do not blink

Possible Cause
Audio processor is not paired with AudioLink

Recommended Action

• Pair your audio processor with AudioLink

Problem
No sound during audio streaming although the right and/or left connection symbols are blinking

Possible Cause
Audio processor is out of range or switched off

Recommended Action

• Ensure audio processor is switched on
• Replace audio processor battery
• Move AudioLink closer to audio processor

Problem
Distorted sound during audio streaming

Possible Cause
Device is not within range, or there is interference from other devices

Recommended Action

• Move AudioLink closer to audio processor
• Remove other devices which could interfere with the wireless frequency, for example internet routers or PCs

Problem
No sound, or sound too quiet

Possible Cause
Volume too low

Recommended Action

• Increase volume on device, then on AudioLink

Problem
Sound too loud, or distorted

Possible Cause
Volume too high

Recommended Action

• Decrease volume on AudioLink, then on device

Problem
Streaming with the docking station or audio cables does not work, although the right and/or left indicator lights are blinking

Possible Cause
Audio cable is not connected properly

Recommended Action

• Check that all cables are properly connected, and/or that AudioLink is placed correctly in the docking station

Problem
AudioLink frozen

Possible Cause
AudioLink has an unexpected problem

Recommended Action

• Switch AudioLink off and on again
• Disassemble the AudioLink main unit from the battery, and reassemble. Switch AudioLink back on.