Product Support
With proper handling and care, your audio processors can provide you with years of hearing. The information in this section will help you keep your processor in good working order. There’s also useful information about connectivity, troubleshooting, and frequently asked questions.
.jpg?auto=format&sfvrsn=ddcf642_0 "SAMBA 2 GO")
Free Music Training With Meludia
Build your listening skills with Meludia—a fun and playful music training tool ideal for hearing implant users. myMED-EL users get 12 months of free access.
Offer may not be valid in all countries due to local laws and restrictions.
.svg?auto=format&sfvrsn=84ed0340_3 "HearCare MED-EL"){kind=icon}
HearCare MED-EL App
Convenient Care. Anytime. Anywhere.
With this easy-to-use app, you can perform system checks, create configuration backups that are stored in the MED-EL cloud, and benefit from remote fittings—just download the audio processor configurations your clinician sends you whenever and wherever it’s convenient for you.
